Transparency and Trust

Protecting Your Privacy

At EmailBlu, we value your privacy and are committed to safeguarding your personal information. Our Privacy Policy outlines how we collect, use, and protect your data to ensure a secure and trustworthy experience.

Introduction

This Privacy Policy applies to all products, services, and websites offered by EmailBlu or its affiliated companies. Occasionally, we may post product-specific privacy notices or materials to explain our services and products in more detail. If you have any questions about this Privacy Policy, please feel free to contact us.

Last modified: January 29, 2024.

Advertising Cookie and Opt-Out

When accessing the web through a browser, we use cookies from Google DoubleClick and other advertisers to enhance your online experience, including displaying more relevant ads. You can opt out of the DoubleClick cookie at any time. Google also offers options to permanently save your opt-out settings in your browser.

Information We Collect and How We Use It

We may collect the following types of information:

  • Information You Provide: When you sign up with or contact EmailBlu through our website, phone, email, or social media, we ask for personal information such as your name, email address, phone number, company name, and website URL. We may combine this information with information from other EmailBlu services or third parties to provide you with a better experience and to improve the quality of our services.
  • Cookies: We use cookies, pixel tags, and similar technologies to improve your online experience. These small files are downloaded to your device when you visit a website and sent back to the originating website on subsequent visits. Cookies help us enhance your online experience and provide the best products and services to you.
  • User Communications: We may retain communications to process inquiries, respond to requests, and improve our services. This includes email and SMS communications.
  • Affiliated Services: Personal information provided to affiliated sites may be sent to EmailBlu to deliver the service, processed under strict NDA terms.
  • Third-Party Applications: Information collected by third-party applications enabled through our services is processed under this Privacy Policy.
  • Location Data: We may receive location information from GPS signals or cell IDs to offer location-enabled services.
  • Unique Application Number: Certain services include a unique application number for installation and update purposes.
  • Calendly: When you schedule appointments with EmailBlu through Calendly, we collect and store the information you provide, such as your name, email address, and the time of the appointment. This information is used solely for scheduling purposes and to improve our services.

Choices

You can review and control the information stored in your EmailBlu account. Most browsers accept cookies by default, but you can reset your browser to refuse cookies or indicate when a cookie is being sent. Note that some features and services may not function properly if cookies are disabled.

Information Sharing

We only share personal information with other companies or individuals outside EmailBlu in the following limited circumstances:

  • With your consent. We require opt-in consent for the sharing of any sensitive personal information.
  • With affiliated companies, or other trusted businesses or persons for the purpose of processing personal information on our behalf. These parties must process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
  • When we have a good faith belief that access, use, preservation, or disclosure of such information is reasonably necessary to:
    • Satisfy any applicable law, regulation, legal process, or enforceable governmental request.
    • Enforce applicable Terms of Service, including investigation of potential violations.
    • Detect, prevent, or address fraud, security, or technical issues.
    • Protect against harm to the rights, property, or safety of EmailBlu, our users, or the public as required or permitted by law.

If EmailBlu becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

Accessing and Updating Personal Information

We make good faith efforts to provide you with access to your personal information and to correct this data if it is inaccurate or delete such data at your request, unless it is required to be retained by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical. We provide information access and correction free of charge, except if doing so would require a disproportionate effort. Residual copies of deleted information may take a period of time to be deleted from our active servers and may remain in our backup systems.

Enforcement

EmailBlu regularly reviews its compliance with this Privacy Policy. When we receive formal written complaints, it is our policy to contact the complaining user regarding their concerns. We will cooperate with appropriate regulatory authorities to resolve any complaints regarding the transfer of personal data that cannot be resolved between EmailBlu and an individual.

Changes to This Privacy Policy

This Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, provide a more prominent notice (including email notification of Privacy Policy changes for certain services). We will also keep prior versions of this Privacy Policy in an archive for your review.

For any questions, you can contact us or send an email to [email protected].